Support
Last updated: July 31, 2026
Buzzberry is an 18+ social platform operated by Bytebit LTD. If something is not working, or you need to report a person or a piece of content, use one of the channels below.
Support Inside the App
1. Open Profile, then tap Help.
2. Open the Support thread and describe the problem.
The in-app thread is the fastest channel: it reaches the moderation and support team directly and keeps the context of your account.
Write to privacy@buzzberry.net. We answer within three business days. Do not send passwords, payment-card details, or Apple/Google credentials by email.
Report a Person or Content
Every profile and every chat has a Report action. Reports reach the moderation queue immediately. Block takes effect at once and works both ways: a blocked person can no longer see you or contact you. See the Community Guidelines for what is not allowed.
Subscriptions and Purchases
Premium is an auto-renewing subscription sold through the App Store or Google Play. Manage or cancel it in your store account. Tokens are a one-time purchase consumed inside the app. To restore a subscription on a new device, open Profile → Premium and tap Restore Purchases.
Delete Your Account
You can delete your account and associated data directly in the app. See Account and Data Deletion.